BOOKING POLICY
Mount Hart Wilderness Lodge operates in a remote location where cancellations often result in decreased occupancy and impact our state of operations. All bookings will be held in good faith to the arrival and departure date listed in this reservation, at the rate specified.
CREDIT CARD GUARANTEE
A credit card is required to confirm your booking.
PAYMENT OF RESERVATION
Mount Hart Lodge accepts Visa, Mastercard and debit cards. Credit card surcharges do apply for Visa (1.06%) and Mastercard (1.2%) and are not refundable. Amex and Diners cards are not currently accepted.
Payment can be made via EFT to:
Bank: National Australia Bank
Account name: Mt Hart Pty Ltd
BSB: 086006
Account number: 958221119
DEPOSIT AND PAYMENT POLICY
Campsites, Safari Tents, Bell Tents and Homestead Rooms
Full payment is required at the time of booking. Please note, accommodation prices displayed on our website do not include Wunaamin Conservation Park fees and booking fees. These can be paid for separately with your accommodation booking.
AMENDMENTS
Amendments must be received by the Mount Hart reservations team via email enquiries@mounthart.com.au or phone +61 8 9191 4645 and are subject to availability.
CANCELLATION POLICY
Cancellations must be received by the Mount Hart reservations team via email enquiries@mounthart.com.au or phone +61 8 9191 4645.
HOMESTEAD, SAFARI TENTS, BELL TENTS
| CANCELLATION TYPE | REFUND APPLIED | POLICY APPLIES TO |
|---|---|---|
| 60 days prior to arrival or more | Full refund | Homestead Rooms Safari Tents Bell Tents |
| 31 – 59 days prior to arrival | 50% of the booking total charged. Credit card surcharges are not refundable. |
Homestead Rooms Safari Tents Bell Tents |
| 30 days prior to arrival or less | Full cancellation penalty, no refunds and no credit vouchers permitted. 100% of the booking total will be charged. Credit card surcharges are not refundable. |
Homestead Rooms Safari Tents Bell Tents |
| Cancellation made by Mount Hart due to operational requirements or adverse weather conditions up to the date of the tour. | Mount Hart will endeavour to accommodate guests on an alternative date pending availability. If this is not possible then a full refund or credit will be issued. | Homestead Rooms Safari Tents Bell Tents |
CAMPGROUND SITES & SCENIC FLIGHTS
| CANCELLATION TYPE | REFUND APPLIED | POLICY APPLIES TO |
|---|---|---|
| More than 7 days prior to arrival. | Full refund | Campground sites Scenic flights |
| 7 days prior to arrival or less | Full cancellation penalty. 100% of the booking total will be charged. Credit permitted for future visits with 12-month period. | Campground sites Scenic flights |
| Cancellation made by Mount Hart due to operational requirements or adverse weather conditions up to the date of the tour. | Mount Hart will endeavour to accommodate guests on an alternative date pending availability. If this is not possible then a full refund or credit will be issued. | Campground sites Scenic flights |
TOUR PACKAGES
| CANCELLATION TYPE | REFUND APPLIED | POLICY APPLIES TO |
|---|---|---|
| 70 days prior to tour departure | Full refund | Tour packages |
| 60 – 69 days prior to tour departure | 50% of the booking total charged. Credit card surcharges are not refundable. | Tour packages |
| Less than 60 days prior to tour departure | Full cancellation penalty. 100% of the booking total will be charged. No credit charges permitted. Credit card surcharges are not refundable. | Tour packages |